An offshore virtual assistant handles the administration that keeps a small business running: inbox and calendar support, data entry, research, CRM updates, scheduling, quotes and customer follow ups. They work your Australian business hours from our Manila delivery centre, full time and only for you. Australian businesses typically save between 50% and 75% against an equivalent local hire. Virtual assistant is one of the roles we place most often.
Core Responsibilities
Inbox and calendar support.
Data entry and CRM updates.
Online research and lists.
Scheduling and reminders.
Quotes, documents and spreadsheets.
Customer and supplier follow ups.
Social media scheduling.
Skills and Background
Versatility. Moves between many kinds of tasks without losing track.
Tools. Microsoft 365 or Google Workspace, your CRM, Canva and project tools.
Written English. Clear and professional.
Initiative. Suggests better ways to handle repeated tasks.
Why This Role Works Offshore
Dedicated to you.
Properly employed.
Your hours.
Stays.
When It Is Not The Right Fit
Errands, office management and anything physical stay local. If priorities are unclear and nothing is written down, plan for a setup month.
Tools We Use
Microsoft 365
Google Workspace
HubSpot
Asana
Trello
Canva
Calendly
From first call to first day in four steps.
Tell us what you need
We source and vet
You interview and choose
We onboard and support
Start Building Your Team!
Frequent Inquiries
How is this different from a freelance VA?
Your assistant is a full time employee of Staff X working only for you, from a real office on company equipment, with HR support. That is why they stay.
Can they help with bookkeeping?
Simple data entry and receipts, yes. For reconciliations and BAS work, a bookkeeper is the right role.
Can they talk to our customers?
Yes, by phone and email, within the guidelines you set.